• Coulter Buick, GMC, Cadillac
  • $30,330.00 -39,580.00/year*
  • Phoenix, AZ
  • Customer Service/Call Center
  • Full-Time
  • 4834 N 12th St

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Coulter Buick GMC Cadillac in Phoenix is looking for enthusiastic, dependable and team-oriented individuals to join our BDC!

Position Title: Business Development Center Representative(BDR)

*Previous Automotive/BDC experience is a plus however not required. We welcome customer service team members, sales representatives, call center/telemarketing agents and all other similar professionals to apply!

This is your opportunity to grow and build with one of the most trusted and respected family dealerships in Arizona!

Key Responsibilities:

  • Generate appointments and continuous traffic for the store.
  • Handle inbound and outbound phone calls.
  • Utilize provided tools and technology to maintain consistent follow up with prospects.
  • Correspond with past, current and future customers.
  • Complete all tasks assigned daily by manager.
  • Work as a team to help support the sales department and other departments as needed.
  • Correctly record information in company s customer relationship management system.
  • Assist online customers with selecting the correct vehicle to fit their needs.
  • Learn vehicle lines, clientele mindsets, brand and dealer promotions, and BDC strategies.
  • Participate in continuous training.


  • Excellent time management skills with ability to follow complex shift schedules.
  • Proficient in maintaining well-spoken, professional conversations via email, text message and phone.
  • Capable of listening and responding well to direction/instruction from management.
  • Able to successfully complete 100+ outbound calls daily.
  • Desire to meet all goals, both individually and as a team.
  • Ability to adapt to changing needs of the department.
  • Passion for continued self and team improvement.
  • Ability to work full- time, including weekends and evenings.
  • Detail-Oriented

Our Ideal Candidates:

  • Punctual
  • Self-Motivated
  • Dependable
  • Team Player
  • Goal-Oriented
  • Optimistic

READY TO JOIN OUR TEAM!?! Please send us a cover letter and let us know why you are the perfect fit for the Coulter BDC Team! Please email your cover letter to [Click Here to Email Your Resum ]. If you've read to this point, you're off to a great start!

Associated topics: business, dealer, inbound, inside sales, insurance, insurance agent, market, phone, telesales, vacation

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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