Coulter Buick GMC Cadillac in Phoenix is looking for enthusiastic, dependable and team-oriented individuals to join our BDC!
Position Title: Business Development Center Representative(BDR)
*Previous Automotive/BDC experience is a plus however not required. We welcome customer service team members, sales representatives, call center/telemarketing agents and all other similar professionals to apply!
This is your opportunity to grow and build with one of the most trusted and respected family dealerships in Arizona!
- Generate appointments and continuous traffic for the store.
- Handle inbound and outbound phone calls.
- Utilize provided tools and technology to maintain consistent follow up with prospects.
- Correspond with past, current and future customers.
- Complete all tasks assigned daily by manager.
- Work as a team to help support the sales department and other departments as needed.
- Correctly record information in company s customer relationship management system.
- Assist online customers with selecting the correct vehicle to fit their needs.
- Learn vehicle lines, clientele mindsets, brand and dealer promotions, and BDC strategies.
- Participate in continuous training.
- Excellent time management skills with ability to follow complex shift schedules.
- Proficient in maintaining well-spoken, professional conversations via email, text message and phone.
- Capable of listening and responding well to direction/instruction from management.
- Able to successfully complete 100+ outbound calls daily.
- Desire to meet all goals, both individually and as a team.
- Ability to adapt to changing needs of the department.
- Passion for continued self and team improvement.
- Ability to work full- time, including weekends and evenings.
Our Ideal Candidates:
- Team Player
READY TO JOIN OUR TEAM!?! Please send us a cover letter and let us know why you are the perfect fit for the Coulter BDC Team! Please email your cover letter to [Click Here to Email Your Resum ]. If you've read to this point, you're off to a great start!
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