Mortgage Loan Processor

Employment Type

: Full-Time


: Miscellaneous

Ref ID: 04850-9502561147 Classification: Mortgage Loan Processor Compensation: $15.75 to $16.00 hourly Are you looking at getting back into work? Or, maybe looking for a change in your current career? We would love to have you apply We are currently looking to on-board candidates for the role of a Mortgage Loan Processor. The Mortgage Loan Processor will be working with one of our top finance clients in Tempe, AZ. The Mortgage Loan Processor will be working in an inbound call center setting. For more information regarding the Mortgage Loan Processor role, please send me a copy of your updated resume to the email that is listed below. As a Mortgage Loan Processor, you will be responsible for the following job functions: Role will start remote and will move to an in office role when possible Candidate MUST be comfortable working on the phone for the majority of the day, as this is a heavily inbound call center based role Candidate must have strong empathy and a high quality of customer service based skills Must be comfortable with de-escalating calls as needed Need to have held a recent job for longer than a year, within the last three years (unless they were contract based roles) Need candidates that are committed to the full length of the assignment Answering inbound calls from customers Assisting with account resolution Reviewing account payments, history, and all transactions Verifying account and customer information Identifying fraudulent activity within accounts and escalating cases as needed Transferring calls to the correct specialist or department as needed Taking thorough call notes while on the phone and completing after call notes to ensure effective communication Following up with customers as needed While working at home, MUST have strong internet and phone connection Must have a work environment that is quite and free from loud noises or distractions All equipment will be provided to candidates that are needed to work from home The client is looking to schedule phone interviews right away for this role If you are looking for a great opportunity to get you foot in the door with a finance/banking company that has ample room for growth within the role and company, don't hesitate to send in your application. All candidates are eligible for benefits after the first 40 hours of work For immediate consideration, please send a copy of your updated resume to Kelsey at Job Requirements: Candidate Requirements: -Completed High School Diploma or GED Equivalent -Must have strong attendance and attention to detail -Call center or finance experience is preferred but not required -Open to any kind of customer service experience -Candidate must have strong job tenure OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNEs Most Admired Companies list every year since 1998. Download our mobile app to take your job search on the go Contact your nearest OfficeTeam location at 888.490.4154 or visit to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

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